Invalid response received8/18/2023 ![]() ![]() Upon completion of the backup, do not restart services.ģ. Would you like to include case backups? (y, n) choose nĢ. Do you like log files to be backed up? (y, n) choose nī. Complete a full node backup ( Clearwell Utility option 1) using the following options:Ī. This is caused by corruption of the Post-Processing data for one of the cases that are active. Error MessageĮmpty or invalid response received from server Clicking OK removes the popup but the Active Cases are never shown. After logging into eDiscovery Platform (eDP), in the eDiscovery: Active Cases section, it will show that it is loading:Īfter some time, the loading will stop and a popup message will be displayed (see error section below).
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